PLCB Customer Satisfaction Form

CONSUMERS | EDUCATION | LICENSEES | INDUSTRY PARTNERS

Customer Satisfaction Form

Customer satisfaction is very important to us. We are aware that customer input can be the basis for improved service. Please fill out the short form below with your concerns, questions and suggestions. Help us attain our goal to provide quality service.

Customer Comment Cards are available in all Wine & Spirits Stores. If we can be of any further service, please call us (within Pennsylvania) at 1-800-272-PLCB (1-800-272-7522); TDD 717-772-3725. Or write to our office with your concerns, questions and suggestions.

Or write to: PLCB Bureau of Consumer Relations
103 Northwest Office Building
Harrisburg, PA 17124

E-mail Consumer Relations RA-LBConsumer@state.pa.us

The location of the Wine & Spirit Store:

Did you find everything you wanted?
Yes No

If no, please indicate specific item(s):

Do you find the store hours satisfactory?
Yes No

What is your Zip Code?

Do you have any comments on how we can improve service?

Which best describes this store's appearance?
Excellent
Acceptable
Unacceptable

Which best describes our quality of service including the helpfulness of our store staff?
Excellent
Acceptable
Unacceptable

Which best describes the stores location?
Excellent
Acceptable
Unacceptable

(Optional) If you would like us to respond, please complete:
Name:
Address:
City:
State:
Zip Code:
E-mail Address:
Day time phone number:

Customer Satisfaction Form

(Optional)